1. Activity DESCRIPTION:
1. These terms and conditions shall apply to “Jio 5 Year Celebration Campaign” (hereinafter referred to as “Campaign”) conducted by “Reliance Jio Infocomm Limited” having its registered office at Office 101, Saffron, Near Center point, Panchvati 5 Rasta, Ambawadi, Ahmedabad, 380006, Gujarat, India (hereinafter referred to as “RJIL”) which shall be hosted on MyJio Platform (together referred to as “Platform”) owned by Jio Platforms Limited (“JPL”). Campaign shall be subject to these Terms and Conditions and shall be available on the Platform on 05 September 2021 (12AM) (“Campaign Period”);
2. This Campaign is open to individuals of Indian nationality who are 18 years of age and above and are residing in the country of India (“Participants”);
3. Employees of RJIL and JPL, its affiliates, distributors, appointed agency/entity holding the Campaign, their families and immediate relatives are not eligible to participate in the Campaign or avail any benefits under the Campaign.
4. The Campaign is subject to the terms and conditions herein below (“Terms and Conditions”);
5. Participation in this Campaign is voluntary and by participating in this Campaign, it is understood that the Participants fully and unconditionally agree to accept and abide by these terms and conditions available and mentioned on https://jiobb.jiokhelo.com/5YearAnniversary/terms-and-conditions.html .
6. “Campaign Page” as well as the decision/s of RJIL or the representatives of RJIL, or agency, if any, commissioned by RJIL for the Campaign, which shall be final and binding in all matters related to the Campaign;
7. There is no entry fees for Participation in the Campaign;
8. The Participant shall not:
• Violate any of the terms and conditions set in respect of the Campaign;
• Make any misrepresentation; or
• Make any statement or claim which is false or incorrect
9. The Participants shall participate in this Campaign in the true spirit of the Campaign and shall not solicit help from any third party or any external source.
2. PROCEDURE TO PARTICIPATE IN SPIN THE WHEEL:
1. Participation and Registration
(a) During the Campaign, Participants who (i) are active subscribers of telecommunication services of Reliance Jio Infocomm Limited (“RJIL”); and (ii) have used such mobile number to participate in the Campaign (“Eligible Participant”), will be eligible for a 5 GB data voucher of RJIL (“Additional Data Voucher”).
(b) To participate in the Campaign, a Participant must download MyJio App App from Play Store for android users or App Store for iOS users. This Campaign is not available on Jio Phone.
(c) User can enter the Campaign by clicking on CTA / redirection links (“Campaign Notifications”) published on MyJio . The redirection link will take the user to Campaign hosted by JioEngage on MyJio, in below manner:
i) On MyJio:
a. For Jio Subscribers: Such Participant will be automatically redirected to the Splash Screen of the Jio 5 Year Celebration Campaign’ under JioEngage tab of MyJio for participating in the Campaign.
b. For Non-Jio Subscribers: Such Participant will have to verify their mobile number by confirming the OTP received on their mobile number. After confirming the mobile number, the Participant will be redirected to the Splash Screen of the Jio 5 Year Celebration Campaign]’ under JioEngage tab of MyJio for participating in the Campaign.
Failure of the Participant to click the Campaign Notifications, will result in his/her inability to participate in the Campaign for which RJIL and/or JPL shall not be responsible.
2. This Campaign is available for only Android and iOS users.
3. Upon entering the Campaign, each Participant has to agree to these Terms and Conditions for them to proceed with the Campaign. Participant has to then submit their full name, share their favorite Jio Memory and upload a picture of their favorite Jio memory, if applicable[*].
4. All Eligible Participants shall be awarded with Additional Data Voucher daily during the Campaign Period.
5. The Participant / Eligible Participant should have a valid internet connection on the Android/IOS devices.
6. Special Terms and Conditions applicable on the Additional Data Voucher are provided in Annexure A.
7. Each Eligible Participant is entitled to win the Additional Data Voucher only once during the Campaign Period.
8. Any entry for participation in the Campaign is not transferrable.
9. Additional Data Voucher is neither transferable nor can it be exchanged nor can it be varied and no cash payment in lieu of the same will be provided;
10. By participating in the Campaign, each Participant represents and warrants that:
a) They are legally competent to enter into the Campaign under applicable laws.
b) The Participant agrees to be bound by these terms and conditions or any other terms and conditions as published in the Campaign.
11. JPL shall on behalf of RJIL reserve the right to disqualify any Participant from the Campaign as is mutually agreed between JPL and RJIL, should the Participant fail to adhere to the terms and conditions of this Campaign.
12. The procedures for registration and participation in Campaign are subject to the Terms and Conditions stated herein.
3. PUBLICITY:
By entering this Campaign, the Participant’s unconditionally and irrevocably permits RJIL and / or its partner agency or any other third party engaged by RJIL to cover the Campaign through various media including newspaper, radio, television show, news channels, internet, hoardings, brochures, digital medium, point of sale materials etc., and shall not raise any objection in this regard;
4. DISPUTE RESOLUTION:
1. The terms and conditions of the Campaign shall be governed and construed in accordance with the laws of India;
2. All disputes related to the Campaign shall be subject to exclusive jurisdiction of the courts located at Mumbai India;
5. Data Privacy
a) Each Participant agrees and admits that he/she has provided their personal information and/or sensitive personal information such as mobile number, name and picture, voluntarily and knowingly to the Company and RJIL. The Participants by providing these personal information and/or sensitive personal information have expressly consented to the use of such information for the purposes of the Campaign wherein their information will be used for Registration, selection of winners, and future marketing communication.
b) Participants agree that the information submitted during the Campaign may be retained and used by RJIL for a reasonable period after the Campaign to assist RJIL to operate Campaign /competitions in a consistent manner and to deal with any queries as well as for sending promotional material through or in conjunction with partner agencies.
c) Participants agree that the information submitted during the Campaign are on voluntary basis. Participants agree that any claims by a third party in relation to the information submitted by the Participant will be the sole responsibility of the Participant. RJIL and/or the Company will not be responsible for any disputes arising with respect to the same.
d) Participants understand that under some limited circumstances, RJIL and/or the Company may be required by law to disclose their personal information and any other submitted information by them. Participants thereby authorize the Company and/or RJIL or its affiliates in this regard. Any personal data relating to entrants will be used solely in accordance with applicable India data protection laws and best practice. Please see the Privacy Policy available at https://www.jio.com/en-in/privacy-policy for further details.
e) By entering the Campaign, Participants hereby warrant that all information submitted by the Participants is true, current and complete. The Company on behalf of RJIL reserves the right to verify the eligibility of all entrants and disqualify an entrant for submitting false information. In the event a participant desires to correct/amend the information submitted by it or withdraw the information submitted, the participant may do the same by reaching at Please note, the Participant will not be allowed to delete or remove the picture once submitted on the platform.
6. MISCELLANEOUS:
1. RJIL reserves its right to suspend, delay, shorten, modify, extend or cancel the Campaign at its sole discretion and without any intimation;
2. Any fraudulent conduct on the part of Participant / Eligible Participant shall disqualify him/her from participating in the Campaign or to claim the Additional Data Voucher, as the case may be;
3. JPL/RJIL reserves its right to modify these terms and conditions at its sole discretion and without any prior notice;
4. Any costs associated with entering the Campaign, including but not limited to accessing the promotional website, SMS charges to enter into the promotion, call charges, or data charges are the responsibility of each Participant. The Participant may be charged by their respective telecom operator as per their nominated tariff plan.
5. RJIL and/or JPL shall not be responsible for downtime on the Campaign, caused due to technicalities (like failure of hardware equipment, configuration issue, network congestion), or due to decisions/changes in regulations that are carried out by TRAI, RBI, DoT or any other regulatory body.
6. JPL and /or RJIL shall not be liable to perform any of its/their respective obligations under the Campaign or in respect of the redemption of the Additional Data Voucher where it is unable to do so as a result of circumstances beyond its/their control in the nature of pandemic, fire, explosions, natural calamities, state emergency, riots, or any other force majeure condition, etc., and shall not be liable to compensate the Participant in these circumstances.
7. The Participants shall hereby indemnify, defend and hold RJIL harmless from any loss, claim or damage that may occur to the Participant due to non-adherence to these terms and conditions of the Campaign or due to any act or omission on the part of Participant;
8. The Participants shall hereby indemnify, defend and hold JPL harmless from any loss, claim or damage that may be incurred by Jio Platforms Limited due to the non-adherence to the Campaign terms and conditions or due to any act or omission on the part of Participant;
9. JPL on behalf of RJIL reserves its right to remove, refuse or cancel access to any Participant / Eligible Participant without assigning any reason and shall not be responsible or under any obligation to provide any Additional Data Voucher under the Campaign;
10. Decision of RJIL for conducting the Campaign and JPL on behalf of RJIL for selection of the Additional Data Voucher and / or Eligible Participants who will receive the Additional Data Voucher shall be final and binding;
11. RJIL shall not be responsible for any loss, damage, claim, demand etc. made / suffered by any Participant while participating in any stage of the Campaign;
12. None of the provisions of these terms and conditions shall be deemed to constitute a partnership or agency between any Participant with RJIL;
13. By participating in this Campaign, Participant shall be governed by the MyJio Terms of Use and Privacy Policy as applicable to all the registered users of MyJio App available @ https://www.jio.com/en-in/myjioapp-terms and https://www.jio.com/en-in/myjio-privacy-policy respectively.
14. RJIL shall not be responsible or liable to perform any of its/ their respective obligations under the Campaign or provide the Additional Data Voucher, as a result of circumstances beyond its control or circumstances including but not limited to, fire, war, explosion, natural calamities, emergency, epidemics, pandemics, government restrictions, statutory orders, riots, or for any other force majeure event which is beyond its control and shall not be liable to compensate the Participants / Eligible Participants for the same;
15. Participation in this Campaign is purely voluntary and optional.
16. By entering this Campaign, the Participant agrees that RJIL is not liable for any loss or damage of any kind to the Participant / Eligible Participant or any other person in connection with this Campaign or participation in any Campaign related activities, including but not limited to the use or misuse of the Additional Data Voucher including personal injury or property damage;
17. If a Participant is dissatisfied with any of these terms and conditions, he /she shall be free to not to participate in the Campaign or discontinue at any stage from participating in the Campaign;
18. Failure or delay in exercising any right or remedy available under these terms and conditions and / or law does not constitute a waiver of any rights or remedies available to RJIL;
19. JPL and/or its affiliates accepts no liability whatsoever regarding (i) suspension of the Campaign by RJIL; and (ii) criteria for determination of Eligible Participant(s). Only grievances pertaining to the redemption of Additional Data Voucher on MyJio can be directed towards customer service desk at care@jio.com not later than 7 days from the date of completion of the Campaign. Failure to do so would tantamount to the expiry of any claims in connection with the Campaign submitted by a person. It shall not be open for the Participant to require audit or verification of the information, data or any other criteria, process or system adopted by RJIL and/or JPL.
Annexure 1
Special Terms and Conditions for Additional 4G Data Voucher of 5GB.
1. Additional Data Voucher shall mean Jio data vouchers of 5 GB or any other denomination as may be determined by the Company from time to time.
2. Additional Data Voucher will get reflected in “My Winnings” tab under ‘Engage’ tab of “My Jio” within 72 hours of the completion of eligible activity and will be credited to the registered mobile number of RJIL used to participate in the Campaign within 7 days from the date it gets reflected in “My Winnings” tab.
3. The Offer shall be open for all eligible customers on and from 04 September 2021.
4. Additional Data Voucher is credited only if such registered mobile number has an active Base Plan / MRP Plan with a validity period. “Base Plan” / “MRP Plan” shall mean the current subscription plan of RJIL used by the Participant in the process of participating in this Campaign.
5. Where any applicable Additional Data Voucher is credited during a Recharge Cycle period (“Recharge Cycle Period” shall mean the validity period of a Base Plan, starting from the date of activation of RJIL SIM, and subsequent periods of active date base plan), the benefits attached to such Voucher shall be limited to that Recharge Cycle period and any such benefits that remain unutilized at end of that Recharge Cycle period, will expire and be forfeited.
6. Additional Data Voucher(s) or the Prize is not transferable, nor can it be exchanged nor can it be varied and no cash payment in lieu of the same will be made. The Company shall not be held liable for the failure of a Participant to utilize their Additional Data Voucher.